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We are here to help you with any questions, inquiries or concerns you may have 

Take the steps to protect the financial future of your family


Scotia® Accidental Death Insurance
Monday to Friday 8:30 am-7 pm ET1-800-387-9844
Scotia Term Life Insurance Monday to Friday 8 am-8 pm ET1-844-383-2020

Resolving Complaints

If you have a complaint involving a Life insurance product or service offered through BNS Insurance Agency Inc., we have developed a process to ensure that every effort is made to resolve your concerns.

We take any complaint seriously and promise to address your complaint in a timely and professional manner. Retaining your confidence and loyalty is key to us.