We are here to help you with any questions, inquiries or concerns you may have
Comprehensive coverage for your day-to-day healthcare needs
|Scotia Hospitalization Insurance||Monday to Friday 8:30am-7:00pm ET||1-800-387-9844|
|Scotia Critical Illness Insurance||Monday to Friday 8:30am-5:00pm ET||1-866-292-3512|
|Scotia Health & Dental Insurance||Monday to Friday 8:30am-5:00pm ET||1-866-292-3512|
|Scotia Enhanced Critical Illness Insurance*||Monday to Friday 10:00am - 9:00pm ET and Saturday 10:00am - 6:00pm ET||1-888-204-5969|
*Not currently available in Quebec and Nunavut.
If you have a complaint involving a health insurance product or service offered through BNS Insurance Agency Inc., we have developed a process to ensure that every effort is made to resolve your concerns.
We take all complaints seriously and will attempt to address your complaint in a timely and professional manner. Retaining your confidence and loyalty is key to us.