Auto insurance claims

No need for a form! We try to make claims easier by filling out the forms for you. Just call 1-833-223-8743. Our claims service is available 24/7 every day of the year.

This depends on the situation, and also on where you live. You can get specific information about the time frame from your Claims Adjuster.

We will assign a Claims Adjuster to you. Your Claims Adjuster will coordinate your claim, and can tell you exactly what the next steps are in your case. You may want to take a look at The role of a Claims Adjuster.

This is a very personal decision, and you'll want to make this decision on a case-by-case basis.

Here are some factors you may want to consider before making a claim:

• If the cost of the repair or replacement is not much more than your deductible, it may not make sense to make a claim (deductible is the amount you must pay before a claim is paid.)
• Will making a claim affect your future premiums? Your driving record is one of the factors that helps determine your premium, so it’s best to factor in the cost or repair/replacement versus the cost of a higher premium.

For auto incidents, you are legally required to report any damage, accident or loss to your insurer.

If you’re unsure, you can always ask one of our friendly and professional Service Specialists.

Your Claims Adjuster will get in touch with you once you’ve started a claim with Scotia Home & Auto Insurance. He or she will provide all of the contact information so you can get in touch when you need to.

We try to make sure this never happens, but if it does, please call the Claims Centre at 1-833-223-8743. Specialists are available 24/7, every day of the year. Your Service Specialist will contact the Claims Adjuster’s team leader.